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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ana Alvarez

Ana Alvarez

July 20, 2026

5  out of  5
rating by Ana Alvarez
"Thank you Nancy for exceptional customer service, making the process easy for me always . I highly recommend this office for your policy needs."
We responded:
"Hi Ana, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Scott Bogue, Your State Farm Agent "
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Gladis

July 17, 2026

5  out of  5
rating by Gladis
"I had a wonderful experience working with Nancy at State Farm. She was friendly, professional, and took the time to answer all of my questions. She made the entire process simple and stress free, making sure I understood all of my options without ever making me feel rushed.Her excellent customer service and attention to detail truly stood out. I highly recommend Nancy to anyone looking for an insurance agent who genuinely cares about her clients. Thank you, Nancy, for all your help"
We responded:
"Thank you for the 5-star review, Gladis! We’re proud to serve the Garland community and truly appreciate your support. "
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Alexis Garnica

July 15, 2026

5  out of  5
rating by Alexis Garnica
"Great office. Had the pleasure of working with Abel on making some changes to my policy. He was very informative and helpful. Thank you!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Laura Razo

July 15, 2026

5  out of  5
rating by Laura Razo
"Thank you, Mr. Bogue and team, for helping me set up my auto and home policies! Abel was very professional and informative regarding my coverage options and suggestions, which helped me make the right decision. Thank you for making the insurance process so easy to understand!

¡Muchas gracias, Sr. Bogue y equipo, por ayudarme a tramitar mis pólizas de auto y hogar! Abel fue muy profesional e informativo con respecto a mis opciones de cobertura y sugerencias, lo cual me ayudó a tomar la decisión correcta. ¡Gracias por hacer que el proceso del seguro sea tan fácil de entender!"
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Noe Moises

July 15, 2026

5  out of  5
rating by Noe Moises
"I want to thank Scott and his team for being extremely helpful and informative. Abel, helped me setup my auto and renters insurance, and explained everything I needed to know. He made my first time getting insurance on my own super easy!!"
We responded:
"Hi Noe, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Scott Bogue’s team.  Please reach out to us if any questions come up!  - Scott Bogue’s Insurance Team "
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Anthony Garnica

July 15, 2026

5  out of  5
rating by Anthony Garnica
"I had a great experience working with Abel at State Farm. He was professional, knowledgeable, and took the time to answer all of my questions without making me feel rushed. I really appreciate his excellent customer service and would definitely recommend working with Abel if you have any questions!"
We responded:
"Thank you so much for the 5 stars, Anthony! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Julissa Reyes

July 15, 2026

5  out of  5
rating by Julissa Reyes
"I had a great experience working with Nancy at State Farm. She was professional, friendly, and took the time to answer all of my questions. She made the entire process easy to understand and was very responsive throughout. I really appreciated her patience and excellent customer service. If you’re looking for someone knowledgeable and helpful, I highly recommend asking for Nancy !!!!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Garland insurance team. "
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Tatiana Fuentes

July 15, 2026

5  out of  5
rating by Tatiana Fuentes
"Nancy is truly exceptional! She made the entire insurance process simple, stress free, and easy to understand. She was patient, knowledgeable, and took the time to answer all of my questions without ever making me feel rushed. She genuinely cares about her clients. If you're looking for someone who provides outstanding service and goes the extra mile, I highly recommend Nancy!"
We responded:
"Wow, thank you for the 5-star review, Tatiana! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Aly Posada

July 14, 2026

5  out of  5
rating by Aly Posada
"I can’t recommend NANCY enough! She was absolutely amazing throughout the entire process. She was very knowledgeable, professional, responsive, and always made sure I understood every step. She truly had my best interest at heart and went above and beyond to make everything as smooth and stress free as possible. If you’re looking for someone who genuinely cares about their clients and works hard to get the best rates."
We responded:
"Thank you so much for your wonderful feedback of us here at Scott Bogue’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Scott Bogue’s Insurance Team "
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Chabely Soto

July 14, 2026

5  out of  5
rating by Chabely Soto
"Spoke to Nancy and she was extremely helpful and very sweet. She was knowledgeable and answered all my questions. Outstanding customer service from start to finish!"
We responded:
"Thanks so much for the fantastic rating, Chabely! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Christopher B

April 3, 2026

1  out of  5
rating by Christopher B
"Junk mail factory"
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Fats Dollo

October 5, 2025

1  out of  5
rating by Fats Dollo
"It’s ridiculous how you can email constantly,,call no one is available to assist. I’ve emailed Jessica no response pertaining my account my account is ridiculous high and I’m asking for a breakdown one agent tells me a set price I get the bill it’s a whole different price. What company does not put the customers first? I’ve been with this company for years, and now it seems it’s all about the money. The customer service has went out the window with this location. They barely answer the phones now. This is not a company you wanna join due to the customer service here. It was amazing at first now it’s as if the agent’s doesn’t wanna be bothered. It takes weeks for an email response. You have 2 different agents giving you different prices and your trying to see why does this keep occurring and your payment amount is fluctuate every month this is not how it goes. At this point I’ll find a company that doesn’t mind assisting their customers! 1 vehicle 300.00"
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Amanda D

July 31, 2025

5  out of  5
rating by Amanda D
"I have been a customer for a few years now and I really appreciate everyone I have worked with, especially Nancy and Bertha. They are so helpful and friendly. The text option is so convenient to be able to make changes and communicate since I work during the day it can be hard to make phone calls. I love that they are honest and don’t try to pressure more coverage than needed. Thank you guys!!"
We responded:
"Thank you so much for sharing your experience and for being a loyal customer over the years! We truly appreciate your kind words about our team, especially Nancy and Bertha. Your trust means a lot to us, and we look forward to continuing to serve you. Thank you for choosing us! - Scott

"
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David Baxla

April 30, 2025

5  out of  5
rating by David Baxla
"Adel was very helpful and professional.
I was having some struggles with my State farm App and she was able to get me going in a positive direction. I was impressed by her patience and professionalism.
Great ecperience!"
We responded:
"David, thank you for sharing your experience! We're thrilled to hear that Adela was able to assist you with your State Farm app and provide the support you needed. Her patience and professionalism are truly commendable, and we're glad she could help turn your experience around. We appreciate your feedback and look forward to assisting you again in the future! -Scott"
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FK Road

April 25, 2025

5  out of  5
rating by FK Road
"Jessica is the best of the best! She has a million dollar smile...never let her go!!!"
We responded:
"Jessica's smile and dedication to providing excellent service truly make a difference. We appreciate your feedback and will definitely make sure she knows how much she's valued. We look forward to serving you again soon!"
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Evelin Barrios

March 29, 2025

5  out of  5
rating by Evelin Barrios
"I recently had the pleasure of working with Nancy Alz at State Farm . She was absolutely fantastic! Not only was she knowledgeable and professional, but she also took the time to understand my specific needs and circumstances. She helped me saved on my insurance . Thank you!"
We responded:
"Thank you for review! We’re thrilled to know you had a fantastic experience with Nancy! We look forward to continuing to support your insurance needs. - Scott"
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Alexandra Escalante

March 29, 2025

5  out of  5
rating by Alexandra Escalante
"I've had the pleasure of working with Bertha, my StateFarm agent, and I can't speak highly enough of how helpful she has been throughout the years. She has been incredibly responsive and took the time to thoroughly explain my options. She goes above and beyond to ensure I understand my coverage, answers all my questions with patience, and even helped me find ways to save money on my policy. Bertha truly cares about her clients and provides exceptional customer service. I highly recommend her to anyone in need of a reliable and knowledgeable insurance agent!"
We responded:
"Alexandra, we appreciate your thoughtful review and recommendation to work with Bertha! She is a great asset to our team and there to serve our clients. - Scott "
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Abigail Rayo

March 18, 2025

5  out of  5
rating by Abigail Rayo
"Thank you so much for helping me out Nancy A. Answered all my questions helped me with everything got a super good deal already referred my co workers!! Definitely recommend!!"
We responded:
"We appreciate your feedback & kind words! We're thrilled to hear that you found Nancy's assistance helpful and that you got a great deal. Your referrals mean EVERYTHING to us, keep them coming! Thank you - Scott"
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Laura Hernandez

March 13, 2025

5  out of  5
rating by Laura Hernandez
"I recently had the pleasure of working with Maria Hernandez at State Farm . She made my insurance process very easy . She is friendly, knowledgeable, and always ready to answer any questions I might have . She has helped me and has given me good rates, I highly recommend her to anyone looking for insurance she puts customers first, every time I am needing help with my insurance or need insurance advice I know I can count oh her highly recommend this agency !!!"
We responded:
"Laura, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Maria. She truly embodies our commitment to providing excellent customer service and making the insurance process as smooth as possible. Your recommendation means a lot to us, and we look forward to continuing to assist you with all your insurance needs. -Scott"
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Cristian George

March 7, 2025

5  out of  5
rating by Cristian George
"Absolutely impeccable service from Alfredo helping me get insurance placed on my new truck. He made the process very simple, was extremely responsive and attentive to my requests. On top of that he was extremely transparent throughout the entire process helping me understand exactly what i was getting the first time, saving me time and giving me peace of mind. Thank you for the help Alfredo, i will continue to use State Farm through the foreseeable future knowing there are agents like yourself i can count on!"
We responded:
"Thank you for sharing your wonderful experience with Alfredo! We’re delighted to hear that he provided you with impeccable service and made the process of insuring your new truck so seamless. His commitment to transparency and responsiveness truly reflects our values at State Farm. We appreciate your trust in us and look forward to serving you in the future. - Scott
"
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T S

March 5, 2025

5  out of  5
rating by T S
"Scott's staff is always very responsible and helpful!"
We responded:
"Thank you so much for the great feedback! I’m glad to hear that my team has been helpful and responsive. We always strive to provide the best service, and it’s great to know it’s making a difference for you. Don’t hesitate to reach out if you ever need anything else! - Scott"
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Nathan Loza

February 25, 2025

5  out of  5
rating by Nathan Loza
"I called to inquire about possible undercarriage damage to my car and Alfredo was very helpful in giving me the information I needed in order to take the next steps."
We responded:
"Nathan, thank you for sharing your experience! We’re glad Alfredo was able to provide the information you needed regarding your undercarriage concerns. Your feedback is greatly appreciated, and we’re here if you need any further assistance. - Scott"
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Rhonda White

February 18, 2025

5  out of  5
rating by Rhonda White
"Nancy was able to save me money on my current auto policy and homeowner policy. She was very easy to work with and answered all my questions."
We responded:
"Thank you so much for your wonderful review, Rhonda! We’re thrilled to hear that Nancy was able to help you save on your auto and homeowner plans. It’s great to know that she made the process smooth and answered all your questions. If you need further assistance, don’t hesitate to reach out. Thanks again for choosing us! - Scott

"
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Maria Bear

February 12, 2025

5  out of  5
rating by Maria Bear
"The customer service provided by Addie at State Farm is excellent! She’s so helpful and knowledgeable! Thank you for helping me with my quesrions & phone calls!"
We responded:
"Thank you for your kind words, Maria! We're so glad to hear that Addie was helpful and knowledgeable in assisting you. She takes pride in providing outstanding support, and your appreciation means a lot. If you ever need anything, don’t hesitate to reach out. We’re grateful for your support! - Scott"
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Frederick Smith

February 11, 2025

5  out of  5
rating by Frederick Smith
"Address at the Scott Bogue office is so awesome! Helpful and very knowledgeable about every aspect of the insurance industry. Have helped me with all of my insurance needs. I bet they can't run that office without Addie!!!"
We responded:
"Thank you for your kind words, Frederick! Addie is truly a key part of our team, and we’re glad to hear she’s been so helpful and knowledgeable in assisting with your insurance needs. Your support means a lot, and we appreciate you taking the time to share your experience. If there’s anything else we could do for you, don’t hesitate to reach out! - Scott"